Here at Frostbite we stand by our product, but we also stand by our customers, and want to help you get back on the ice as soon as possible.
If you believe that a product you received was defective, or was damaged/broken under normal fishing conditions due to a manufacturer defect, please contact us at firstname.lastname@example.org. Please include your order number and a photo of the damage so we can best assist you.
Our Burnt and Twilight series rods are covered by a 30-day limited warranty for manufacturer defects.
Our Medallion and Vantablack series rods are covered by a 1-year warranty for manufacturer defects.
Accidental breakage due to misuse including misapplications and general wear and tear will not be covered. Each rod is a precisely tuned tool that must be stored, transported, and used appropriately. We understand ice fishing is demanding on equipment so please prepare, pack, and care for your Frostbite gear accordingly.